MARCH 23, 2020 – 3pm
We will update this page regularly to keep you informed about how we are adapting to Government advice. For Caffè Nero, the safety and wellbeing of our baristas, customers, and communities in which we serve is what matters most to us, particularly during this challenging time.
We are reinforcing the strictest hygiene standards and will do all we can to keep our stores open for you following Massachusetts Governor Baker’s state of emergency directive COVID-19 Order No. 13 as of March 23, “…restaurants are encouraged to continue to offer food and beverage for take-out…” It is likely some of our stores will operate with reduced hours.Throughout their shifts, our champion baristas – of which we are so proud – are receiving free food and drink and Healthcare Workers are receiving complementary beverages.
To protect our baristas, we have made the decision to no longer accept re-usable cups, but of course, we will honor the bonus stamp when you bring in your cup. We ask you to pay by card or via the Caffe Nero app to reduce cash handling.
We are looking at other ways to reach you through various delivery services, and we will keep you posted here and on Facebook and Instagram.