Festive gifts

We’ve introduced another classic to our collection – the Cortado. It’s small in size, but big in flavour. The Cortado is the perfect espresso-based drink for people looking for a bit more coffee, and little less milk.

Espresso: Coffee in its purest form. Nothing more than a single shot of our Classico Blend, which encompasses a caramel-like sweetness, rich dark chocolate-like bitterness and bright acidic notes.

Americano: Hot water topped with two or more shots of espresso to give the coffee an intense depth of flavour. An Americano maintains the espresso’s rich aroma, while diluting the strength the coffee.

Macchiato: Our signature espresso with a dash of milk and ‘mark’ or ‘stain’ of foam. The dash of milk subtly reduces the intensity of a pure espresso, without influencing the taste profile.

Cortado: We’ve introduced another classic to our collection – the Cortado. It’s small in size, but big in flavour. The Cortado is the perfect espresso-based drink for people looking for a bit more coffee, and a little less milk.

Cortado milk’s prepared the same as a Flat White, allowing for a denser milk. With roughly a 1:2 ratio of espresso to milk in the Cortado, the milk reduces the acidity and presents a sweeter taste.

Flat White: The Perfect balance between coffee and milk. The Flat White’s double ristretto gives a bright acidity, whilst the milk enhances the caramel-like sweetness of the blend.

Cappuccino: The dense foam and steamed milk provide a cream-like mouthfeel, while the espresso maintains a strong flavour. The coffee’s finished with a light dusting of cocoa.

Latte: The predominance of steamed milk and a thin layer of micro-foam lessens the intensity of the espresso compared to a Cappuccino. A Latte is sweeter with a subtle coffee flavour.

Caffè Nero partner with music therapy charity Nordoff Robbins to support Get Loud, their annual awareness day

Playing our part for Get Loud, Nordoff Robbins’ annual awareness day on Wednesday 13th September, we’ll be hosting hundreds of in-store acoustic ‘Get Loud Coffee Shop Session’ performances simultaneously at midday – our most ambitious music project yet.

On this day Nordoff Robbins will be using the power of music to raise awareness of their incredible music therapy services which change the lives of thousands of vulnerable and isolated people across the UK.

Featuring a host of talented grass-roots musicians, alongside some of our previously featured Artists of the Month, we are all coming together to support Nordoff Robbins by sharing live music performances through our stores and with our communities around the UK.

Join us on Wednesday 13th September to hear talented musicians across the country – for the latest updates, follow us on Facebook.

Visit the Nordoff Robbins website for more ways you can get loud and donate.

We’re sorry

We’re carrying out some essential maintenance and will be back soon,
so go grab a coffee and come back tomorrow.

Our Tostati Melts range is a delicious choice any time of day. Each flavour is made on our sourdough bloomer bread and finished with a delicious toasted cheese topping. Try one today.

All new iced drinks

Introducing our new iced drinks – fresh flavours, less sugar and new ingredients. If you’re looking for something refreshing try our new Shaken range,
or our Frappe Crèmes for something sweeter.

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Check your gift card balance

To check your balance, please enter the card number and the card PIN – these can be found on the back of the card.


To start the top-up process, please enter the card number and the PIN of the card you would like to top-up…

Got a query? You may find the answer you’re looking for here. If not, email us or call us on 020 7520 5150 weekdays between 9am and 6pm.

  • Classic Caffè Nero Gift card

    Our classic gift card design is timeless and perfect for everyone.

    From: £5.00
  • Penguin Classics: Metamorphosis

    Featuring an ordinary man who wakes up to find himself turned into a giant cockroach, Kafka’s masterpiece of unease and black humour, Metamorphosis, is is regarded as one of the best of his short stories. It also inspired for our latest gift card collection.

    From: £5.00
  • Penguin Classics: Sanshiro

    A shy, unworldly young student has his eyes opened to Tokyo’s bustling metropolis, in this delicate, bitter-sweet work of innocence and experience from Japan’s foremost modern novelist.

    From: £5.00
  • Penguin Classics: Walden

    One man’s account of his solitary and self-sufficient home in the New England woods, this is homage to the original book about abandoning our ‘lives of quiet desperation’ and getting back to nature.

    From: £5.00
  • Penguin Classics: Wind, Sand and Stars

    The aviator and author of The Little Prince describes vast, otherworldly landscapes, crash landings and magical encounters in his transcendent account of flying over the Sahara and the Andes, and adds a bit of magic to our gift cards.

    From: £5.00
  • V&A Acanthus Leaf

    This block-printed design with a meandering repeat of stylised leaves was designed by Lewis Foreman Day (1845–1910) for Turnbull & Stockdale in 1888.

    From: £5.00
  • V&A Bistro

    Wallpaper designs such as Bistro were produced for Lightbown & Apsinal’s Palladio range in the 1950s, which reflected the new interest in holidays abroad and in foreign food and wine.

    From: £5.00
  • V&A Deco Deer

    The original pattern that we have reproduced on this gift card is from a furnishing textile, created in 1934 for the British firm, Calico Printers’ Association.

    From: £5.00
  • V&A Falls Village

    A wonderful example of a dress fabric designed for U.S. silk manufacturer, Stehli Silks, in 1927.

    The range of unconventional dress fabrics were designed specifically to depict contemporary American life.  It forms a collection of dress fabrics held in the V&A’s textile collection.

    From: £5.00
  • V&A Jelly fish

    The jelly fish dress fabric was manufactured by the Calico Printers’ Association in 1945. These novelty fabrics proved indispensable to the expanding summer leisure wear industry.

    From: £5.00
  • V&A Shikhara

    Wallpaper designs such as Sikhara were produced for Lightbown & Apsinal’s Palladio range in the 1970s and are typical of ‘70s designers subverting historical styles.

    From: £5.00
  • V&A Wald

    Designed by the German artist and architect, Josef Hillerbrand (1892–1981), this early-1930s gardenscape was produced by Morton Sundour Fabrics.


    From: £5.00
  • Ground coffee for filter

    Ground for filter and cafetiere, this is the award-winning blend we serve in every Caffè Nero. Rich, smooth and full bodied, it comes to you fresh from our Roastery.


  • Whole coffee beans

    Suitable for all coffee machines, this is the award-winning blend we serve in every Caffè Nero. Rich, smooth and full bodied, it comes to you fresh from our Roastery.

  • Decaffeinated ground coffee

    Ground for filter and cafetiere, this is the award-winning blend we serve in every Caffè Nero, but decaffeinated. Rich, smooth and full bodied, it comes to you fresh from our Roastery.


  • Ground coffee for espresso

    Ground for espresso, this is the award-winning blend we serve in every Caffè Nero. Rich, smooth and full bodied, it comes to you fresh from our Roastery.

  • Grande Cup

    Our Caffè Nero Grande Mug is great for enjoying long coffee drinks, tea or hot chocolate.

  • Cappuccino cup with saucer

    This Caffè Nero Cappuccino Cup and Saucer set is is perfect for recreating that coffee house experience at home with friends.

  • Double Espresso cup with saucer

    Perfect for a morning or after-dinner coffee, this traditional Italian coffee cup and saucer set is Caffè Nero branded.

  • Espresso cup with saucer

    This classic and stylish espresso cup and saucer set is Caffè Nero branded.

  • KeepCup

    We've teamed up with KeepCup for our first reusable cup. Made from lightweight plastic that's – an easy choice for coffee on the go.

    From: £10.00
  • Caffè Nero Barista T-Shirt

    Look the part in our original black Barista T-shirt.

    Made from 100% cotton.

  • AeroPress Coffee Maker

    The new Aerobie AeroPress coffee maker utilises a breakthrough in the coffee brewing process to yield the smoothest, richest coffee that you have ever tasted.

  • AeroPress Filters

    350 replacement filters for your AeroPress coffee maker.

  • Chemex Coffee Maker

    The Chemex coffeemaker is an elegant, one-piece, hourglass shaped vessel made of high quality, heat resistant glass. The traditional model comes to you with a polished wood collar and leather tie. The collar serves as an insulated handle around the middle of the coffeemaker.

    From: £35.00
  • French Press

    Never compromise on great coffee again with this 4-cup French Press. Designed with a stainless steel mesh filter this plunger is dishwasher safe.

  • Hario Buono Kettle

    The perfect tool for making great pour over coffee – an essential for any home brewer.

  • Hario V60 – Glass

    Hario V60 Coffee Dripper range is seen as the best coffee dripper available. The classic glass V60 has great heat retention and will last a very long time.

  • Moka Pot

    With its 8-sided shape, the Pezzetti moka pot diffuses heat perfectly to enhance the aroma of the coffee.

    From: £18.00
  • Scales

    This scale has a large stainless steel platform, 4 easy to use function buttons and a green backlit display for a clearer view of the weighing quantity.

  • Toddy Cold Brew System

    The Toddy Cold Brew system will help you make a delicious brew. It does take 24 hours, but it's definitely worth the wait.

  • V60 filters

    These filters are a little slower than the white versions so it is recommended to grind a little coarser than usual.



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We roast all our coffee in our Roastery and grind fresh for every cup in store.

We roast all our coffee in our Roastery and grind fresh for every cup in store.

Need a pick-me-up? Our snack selection includes gluten-free and vegan options, bars of single estate Willie’s Cacao chocolate, crisps and cookies, nuts and dried fruit.

Our signature sweets are made with the finest ingredients, from Belgian chocolate and handmade caramel to Sicilian lemons. Choose our cappuccino cake for the subtle yet rich taste of our espresso, or try a creamy baked cheesecake.

We use a variety of bread types in our sandwiches, which are packed with fresh, simple ingredients such as free range eggs and Italian Mozzarella. Our ciabatta panini are made traditionally, using extra virgin olive oil and sourdough for a deeper flavour.

Especially good for breakfast, our butter-rich, freshly baked pastries, creamy Tim’s Dairy yoghurt and stone-baked All Day Breakfast Panini are available through the day. If you are looking for a savoury croissant, you’ll find it in our Panini & Sandwiches range. 

Our salads and soup are made with simple, high-quality ingredients. Soup is warmed for you on order, and served with stone-baked ciabatta made with extra virgin olive oil.

Although not listed below, you’ll find a range of teas in every Caffè Nero. Traditional English Breakfast through to classic infusions such as Peppermint and Camomile.

Our hot chocolates deserve a special mention. They are sumptuous. The Milano is our most decadent and would surely satisfy even the most ardent chocolate lover.

All coffee is in the Coffee Menu.

Feeling like you need something refreshing and zingy, creamy or fruity? Our Speciality Iced Drinks range includes our new Shaken Over Ice, Frappe Cremes, Fruit Boosters and Frappe Milkshakes. All handcrafted and blended fresh for you at the bar. 

Looking for Cold Coffees? You’ll find them in the Coffee menu.

Working together

When you join us, you’re joining a family – be it your team, your regulars, your neighbourhood or the Caffè Nero network.

We want you to be yourself and nurture those relationships, to join us in building something special and to have fun along the way.

You’ll find us to be a bunch of dynamic and diverse people who are respectful and supportive of one another. And who believe, wholeheartedly, in striving for excellence every day.

It makes all the difference.

We are always looking for good people who care about making a difference. Start by telling us your ideal location, then you can filter by job type. If we don’t have a job that suits you right now, sign up for Job Alerts and we can stay in touch.

This Privacy policy governs the use by Caffè Nero Group Ltd of the personal data we collect from you during your use of the website located at www.caffenero.com (the “Site”).

We are committed to protecting your security and privacy.  We will comply with the requirements of the Data Protection Act 1998 (the “DPA”) and will take reasonable steps to ensure that your data is secure, and monitored with regard to access, both internally and externally.
We will only collect your personal data:

  1. when you give feedback to this site;
  2. when you purchase products from the site;
  3. when you join, sign up or subscribe to any of our clubs, panels, forums or other facilities which we run on or from the Site from time to time;
  4. through cookies; and
  5. through data aggregation.

Where you give feedback to or contact us we will only ever use your data to respond directly to you in relation to your feedback and/or comment.

We will use your personal details to provide you with the products you order from us. Unless you opt out by contacting us as described below, we may also use your personal information to send you information about new products, services and offers which we think may interest you.

User Sign-up
Unless you opt out by contacting us as described below, we will use your personal information to send you information which we think may interest you and keep you up to date as to developments relating to the facility operated by us which you have joined, signed-up to or subscribed to.

Data Aggregation and Cookies
To enable us to monitor and improve the Site, we gather certain aggregated information about you when you use it, including details of your operating system, browser version, domain name and IP address, the URL you came from and go to and the parts of our Site you visit. We may aggregate statistics, traffic patterns and related site information and disclose such aggregate data to third parties for marketing, advertising or other promotional purposes but such aggregate data will not include any personal data.
For the same reason, we may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive. They help us to improve our site and to deliver a better and more personalised service.
You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of our site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our site.

The Provision of User Data to Third Parties
In certain circumstances we may pass your personal data to carefully selected third parties. We will never pass your personal data for such purposes unless you have allowed us to do so. If after having given us permission to pass your data to third parties you change your mind you can opt out by contacting us as described below.

How to contact us
If you have any questions about how your data is used, please contact us through our contact us page.

What type of personal information do we collect?
If you create an account or register a Gift Card – your username, password, phone number, date of birth, name. and address. If you buy goods at our stores using a Gift Card – where you buy, how frequently you buy.
If you take a survey or interact with us in various other ways – name, address, phone number, date of birth and demographics information.

We also ask customers if they would like to provide us with their Post Code and Telephone Number. We will, within a reasonable timeframe, provide you with a complete list of all the personal data held on you upon request (but we reserve the right to charge a small administrative fee for this service).

What if you no longer want us to store data about you?
We are happy to suppress your personal data from any mailing list or promotional database we maintain; simply contact us through our contact us page stating that this is the case and all data relating to you will be suppressed.

How confidential is the data we hold about you?
We are the “owner” (or “data controller” for the purposes of the DPA) of your personal data and will not sell, share or transfer this data without your consent.  Should it be appropriate, we will release your information to law enforcement agencies. We may also transfer or disclose your information to our professional advisers and to such other parties as we consider necessary in the administration of the Site and our related business.

Opting out
You can opt out of receiving various communications from us by contacting us through our contact us page.

These Terms & Conditions govern your use of Caffè Nero Group Ltd’s (“Caffè Nero”) website located at www.caffènero.com (the “Site”). PLEASE READ CAREFULLY AND REVIEW THE TERMS OF USE OF THE SITE. By using the Site you confirm that you accept these Terms & Conditions. Do not use the Site if you do not agree to be bound by these terms. Caffè Nero may periodically change these terms, so please check them from time to time as your continued use of the Site signifies your acceptance of any changed items. All orders and purchases made on the Site will also be governed by the specific Product terms – please click here to see these.


Unless otherwise noted, all materials on this site are protected as the copyrights, trademarks and/or other intellectual properties owned by Caffè Nero and/or its subsidiaries and affiliates or by other parties that have licensed their intellectual property to Caffè Nero.

Caffè Nero’s trade marks on this site represent some of the trade marks currently owned or controlled in the UK and/or in one or more other countries by Caffè Nero. The display of these trade marks and of notices associated with these trade marks is not intended to be a comprehensive compilation of all Caffè Nero’s worldwide proprietary ownership rights, and Caffè Nero may own or control other proprietary rights in one or more countries outside of the UK.

All rights not expressly granted are reserved.


Your use of the materials included on this Site is for informational and shopping purposes only. You agree you will not distribute, publish, transmit, modify, display or create derivative works from or exploit the contents of this Site in any way save as expressly permitted in these terms & conditions. You must not use the Site for fraudulent purposes or in connection with any unlawful activity. You agree to indemnify, defend and hold harmless Caffè Nero for any and all unauthorised uses you may make of any material on the Site. You acknowledge the unauthorised use of the contents of the Site could cause irreparable harm to Caffè Nero and that in the event of an unauthorised use; Caffè Nero shall be entitled to an injunction in addition to any other remedies available at law or in equity.

Your access to the Site may occasionally be suspended or restricted to allow for repairs, maintenance or the introduction of new facilities or services. We accept no liability if the Site is unavailable for any reason.

Caffè Nero does not guarantee that the functions contained in the Site will be uninterrupted or error-free, that this site or its server will be free of viruses or other harmful components, or that defects will be corrected even if Caffè Nero is aware of them.

Part of the Site may contain advertising & sponsorship. Advertisers and Sponsors are responsible for ensuring that all material submitted for inclusion on the Site complies with any relevant laws and/or codes. Caffè Nero will not be responsible for any error or inaccuracy in advertising and sponsorship material.


You agree you are and shall remain solely responsible for the contents of any submissions you make, and you will not submit material that is unlawful, defamatory, abusive or obscene. You agree that you will not submit anything to the Site that will violate any right of any third party, including copyright, trade mark, privacy or other personal or proprietary right(s).

While we appreciate your interest in Caffè Nero, we do not want and cannot accept any ideas you consider to be proprietary regarding designs, product technology or other suggestions you may have developed. Consequently you hereby grant a royalty free non-exclusive right and license to use, reproduce, modify, display, transmit, adapt, publish, translate, create derivative works from and distribute the materials you submit to this Site throughout the universe in any medium and through any methods of distribution, transmission and display whether now known or hereafter devised. In addition, you warrant that all so-called “moral rights” in any materials you submit to the Site have been waived.


Some links on the Site will allow you to connect with sites that are not under Caffè Nero’s control. Caffè Nero is providing these links only as a convenience. The appearance of a link does not imply Caffè Nero endorsement, nor is Caffè Nero responsible for the contents of any linked site. You access any such sites at your own risk.


These terms & conditions shall be governed by and construed in accordance with the laws of England and any disputes will be decided exclusively by the English courts.


We are always listening and eager to help or share some good news. The best way to contact us is by email. Alternatively, you can call or write us a letter.

If you visited one of our coffee houses and would like to tell us how we did, you can leave your feedback here.

For General Enquiries about your visit, call us on: 

+44 (0)20 7520 5150

For enquiries about your online order, call us on:

+44 (0)19 1250 4532

Write to us:

Customer Services
Caffè Nero Group Ltd
3 Neal Street