We’re celebrating 10 years with Jack – our first ever musician to play live in our stores. He has now released six albums and his latest – Singing to Strangers – features collaborations with Bob Dylan and Kylie Minogue. We love his brilliant songwriting and unique voice.

‘To me, this is what Nero is all about. It still feels great to go to work each morning, enjoy a great cappuccino and spend my day working with my team and customers who have time for each other.’

?One of the things I enjoy the most is seeing my people growing and progressing in the company in the same way I did?

Not just a Master Roaster, Gaetano has a way with words that brings love and feeling to everything he says, and does.

Giuseppe, our deputy production manager, believes that taking time to have coffee together is a crucial part of the day. We take five minutes with him to talk about the Roastery.

Join us as we talk to Carlos, one of our Master Roasters and a keen storyteller.

Marco is our quality assurance technician carefully checking every single batch of green coffee that we source, working closely with origins, as well as our baristas in store.