This Privacy policy governs the use by Hetafre Trading Ltd (‘Caffè Nero Cyprus’) of the personal data we collect from you during your use of the website located at (the “Site”). 

We are committed to protecting your security and privacy.  We will comply with the requirements of the Protection of the Individual Law (Processing of Personal Data), which entered into force on 23rd November 2001 and was amended in 2003 to harmonise Cyprus legislation with the Directive of the European Union (95/46/EC) on the protection of individuals with regard to the processing of personal data.
We will only collect your personal data:

  1. when you give feedback to this site;
  2. when you join, sign up or subscribe the Site;
  3. through cookies; and
  4. through data aggregation.

Where you give feedback to or contact us we will only ever use your data to respond directly to you in relation to your feedback and/or comment.

User Sign-up.
Unless you opt out by contacting us as described below, we will use your personal information to send you information which we think may interest you and keep you up to date as to developments relating to the facility operated by us which you have joined, signed-up to or subscribed to.

Data Aggregation and Cookies
To enable us to monitor and improve the Site, we gather certain aggregated information about you when you use it, including details of your operating system, browser version, domain name and IP address, the URL you came from and go to and the parts of our Site you visit. We may aggregate statistics, traffic patterns and related site information and disclose such aggregate data to third parties for marketing, advertising or other promotional purposes but such aggregate data will not include any personal data.
For the same reason, we may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive. They help us to improve our site and to deliver a better and more personalised service.
You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of our site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our site.

The Provision of User Data to Third Parties
In certain circumstances we may pass your personal data to carefully selected third parties. We will never pass your personal data for such purposes unless you have allowed us to do so. If after having given us permission to pass your data to third parties you change your mind you can opt out by contacting us as described below.

What if you no longer want us to store data about you?
We are happy to suppress your personal data from any mailing list or promotional database we maintain; simply contact us through our contact us page stating that this is the case and all data relating to you will be suppressed.

Opting out
You can opt out of receiving various communications from us by contacting us through our contact us page or by using the unsubscribe link on any newsletter communication you receive.