How it all began

Our story goes back around 20 years, to our founder Gerry Ford. Armed with a passion for coffee, he had a vision to create traditional Italian cafés across Europe; places that served very high quality coffee and acted as a meeting spot for the neighbourhood.

We started off simply trying to make a few local independent coffee houses work. And they did! We never aspired to be a big company; in fact, even today we see ourselves as a start-up. We have grown one coffee, one customer and one store at a time – always trying to be the best at what we do.

We have reinvested all of our money back into the business to try to improve it and we have carried on with resilience and determination.

Quality and Consistency

Making great coffee takes some doing. So, we built our own Roastery and created a unique award-winning coffee blend (we regularly work on developing new and interesting blends too). And, importantly, we set up our espresso training school – where all our Baristas master the art of coffee making.

This has led to our family owned and operated business opening more than 800 coffee houses across Europe, recognised for serving ‘the best espresso this side of Milan’. Every day we try to live up to that praise.

"Since 1997, we have grown one coffee, one customer and one store at a time - always trying to be the best at what we do."
Gerry Ford, Founder and CEO

Accolades

We are proud to be recognised for the quality of our coffee and service. Here is a selection of our awards:

2002- 2009: Ranked ‘best coffee quality’ and ‘best coffee house brand’
Allegra Report

2009 – 2011: The Masters of Coffee Barista Champions: 2009 – 2011, 1st Place

2013: Voted ‘Best Tasting Coffee on the High Street’
Independent Consumer Magazine Which?

2013: Voted ‘The best independent coffee shop brand’ – Food Business Awards

2015: Award winner in category: Cafe Retailer of the Year

2015: National Coffee Olympics, 1st and 3rd Place