Meet the team who makes your coffee

Did you know that we roast over 38,000 bags of coffee every week ? that?s approximately 5,500 espressos – to make sure every single Caffe Nero has the freshest coffee?

Did you know that we roast over 38,000 bags of coffee every week ? that?s approximately 5,500 espressos – to make sure every single Caffe Nero has the freshest coffee?

In our Roastery – based in the south of London – you?ll find sophisticated roasting equipment and more fresh green coffee beans than you can imagine, piled high in hessian sacks that reach to the ceiling. What?s as important as the beans, however, is the small team that gets up every day and makes roasting your coffee their responsibility, their ritual, and their labour of love.

Starting every morning with an espresso and a catch up, meet the gentlemen who turn our beans into the coffee that goes into your cup.
The centre of our team, we can?t describe aptly enough the character of both Gaetano and Carlos, our Master Roasters. We admire them not only for their warm personalities but for their love of their trade. They know more about coffee than most people do about anything. You can really feel the enthusiasm and deep respect that they have for coffee: it?s infectious. Working together for over 32-years (that?s nearly 70-years between them) they are not only true artisans, but old friends.
Next up, there?s Giacomo – he?s the one looking off to the right – and you?ll discover that nothing gets past him. Like his father, he is an agronomist and a born explorer, which is a good job as he has travelled the globe and back countless times in the hunt to find the best beans on the planet. He presides over the quality of our coffee from source to bag.

To the left of Giacomo, you?ll find Marco and, below him, Giuseppe. Marco is fastidious and leaves no bean unchecked, demanding excellent quality and banishing bad beans back to where they came from, although this very rarely happens. The sight of even one black bean and Marco?s your man for seeing promptly to the problem. Giuseppe? He was a relative latecomer to the coffee industry but found here the heart of what he?d been looking for. He?s a natural teacher and loves to teach and train our assistants in all technical and production matters at the Roastery.
The team?s outlook on life and their philosophy towards coffee continues to inspire us every day. If you?re a lover of coffee, stick around to find out more about the team, starting with a morning at our Roastery (links to roastery video).

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