Our Ethics

Working directly with farmers

We have come from a grass roots organisation that started off in an office above our cafe. From the beginning, we embraced the values of fairness, decency, warmth, kindness and the pursuit of excellence. Our approach to coffee sourcing is no different. If we’re to continue to create excellent coffee, we need to ensure our farmers are fairly rewarded. At Caffè Nero, we owe our reputation to sourcing high quality beans, and we pay premium prices for those beans.

At present, the vast majority of the beans in our unique blend are sourced from identifiable and traceable sources, and we are working hard to ensure we purchase every bean this way.

We’re also working with the Rainforest Alliance on the certification of our beans and on encouraging sustainable livelihoods for our farmers, taking responsibility not just for great coffee, but supporting communities and the environment where our coffee is grown.

Our Food

We are dedicated to providing high quality, fresh food that caters for a range of tastes and choices such as healthier options.
Our food development team constantly assess the nutrition of our range to reduce salt and fat contents or offer alternative products. We use clear labelling and shelf signage and all our nutritional information can be found on our website.