How it All Began
About 20 years ago, Gerry Ford, our founder, armed with a passion for coffee, had a vision to create traditional Italian cafés across Europe. A place that served very high quality coffee and acted as a meeting place for the neighborhood.
We started off simply trying to make a few local independent coffee houses work. And they did! We never aspired to be a big company; in fact, even today we see ourselves as a start-up. We have grown one coffee, one customer and one store at a time – always trying to be the best at what we do. We have reinvested all of our money back into the business to try to improve it and we have carried on with resilience and determination.
Making great coffee takes some doing. So, we built our own Roastery and created a unique award-winning coffee blend, (we regularly work on developing new and interesting blends, too). And, importantly, we set up our espresso training school – the place where all our baristas learn how to make coffee well.
This has led to our family owned and operated business opening more than 650 coffee houses across Europe.
We are proud to be recognized for the quality of our coffee and service. Here is a selection of our awards:
2002- 2009: Ranked ‘best coffee quality’ and ‘best coffee house brand’
– Allegra Report
2009 – 2011: The Masters of Coffee Barista Champions: 2009 – 2011, 1st Place
2013: Voted ‘Best Tasting Coffee on the High Street’
– Independent Consumer Magazine Which?
2013: Voted ‘The best independent coffee shop brand’ -Food Business Awards